Shipping policy

1. Order Processing Times

All orders are processed within 1 to 3 working days (excluding weekends and public holidays) after the order is placed.

Please note that during high-volume periods, processing times may take longer than usual. We cannot be held responsible for delays caused during such periods.

2. Shipping Methods and Delivery Times

We offer one shipping method only, which is free of charge with no minimum purchase required.

United Kingdom & Ireland

Standard Delivery: 2 to 7 working days / Free

4. Shipping Restrictions

None

5. Order Tracking

Once your order has been dispatched, you will receive an email containing a tracking number.

You can track your order using this tracking number on the carrier’s website.

6. Damaged or Lost Items

If you receive a damaged item or if your order is lost during transit, please contact us.

We will work with you to resolve the issue as quickly as possible, which may include a refund or a replacement.

7. Customs and Import Taxes

You may be required to pay customs duties or import taxes that may apply to international orders.